Terms of Service

IF YOU BELIEVE YOU ARE HAVING A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR LOCAL MEDICAL PROVIDER OR DIAL 9-1-1.

We understand the importance of confidentiality and privacy regarding your information. Please refer to our Privacy Policy for information regarding how we collect, use, and disclose information about you.

Introduction

Rejuve Clinics Sherman Oaks, Inc. (“Rejuve Clinics,” “we,” “us,” or “our”) operates https://shermanoaksclinic.rejuvemeds.com/ (the “Site”), one of several websites operated by Rejuve Clinics and its affiliates. Your use of the Site, any part thereof, or anything associated therewith, including its content, features, booking tools, and applications (together, the “Services”), is governed by these Terms of Service (“Terms”). By accessing or using the Site or Services, you agree to be bound by these Terms.

Agreement to Terms

These Terms constitute a legally binding agreement between you (“you”) and Rejuve Clinics Sherman Oaks, Inc.. By accessing or using the Site or Services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and Services and must discontinue use immediately.

We reserve the right, in our sole discretion, to modify these Terms at any time. Changes will be indicated by the “Last Updated” date. Your continued use of the Services constitutes acceptance of the revised Terms.

Requirements for Use

You must have compatible computing and/or mobile devices, access to the internet, and certain necessary software to use the Site. Fees and data charges may apply.

Medical Services; No Medical Advice

Content on the Site is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Using the Site, taking an online assessment, or requesting an appointment does not create a patient-provider relationship.

Treatments and clinical services are provided in person at our clinic by licensed healthcare professionals, who exercise independent clinical judgment at all times. A licensed professional may determine that a requested treatment is not appropriate for you and may decline to provide it. Individual results vary, and no particular outcome is guaranteed.

Appointments and Cancellations

Appointments may be booked through the Site, by phone, or in person. When you book through the Site, your appointment is confirmed on screen and by email at the time of booking. Cancellation and rescheduling policies, including any applicable fees or deposit requirements, are communicated at the time of booking. To change or cancel an appointment, contact the clinic on (818) 290-3711.

User Representations

By using the Site, you represent that:

• All information you provide is accurate and complete
• You are at least 18 years old or legally able to consent in your jurisdiction
• You will not use the Site for unlawful purposes
• Your use complies with all applicable laws and regulations

Prohibited Activities

You may not:

• Impersonate any person or entity
• Use the Site for illegal purposes
• Attempt to interfere with the Site’s functionality or security
• Collect user data without authorization
• Use bots, spiders, or scrapers to extract content

Violation may result in denial of service and legal action.

Proprietary Rights

All content, trademarks, and intellectual property on the Site belong to Rejuve Clinics Sherman Oaks, Inc. or its licensors. You may not copy, modify, or distribute content without prior written consent.

Copyright Policy

If you believe your copyright has been infringed, contact:

Rejuve Clinics Copyright Agent
contact@rejuve.com
15301 Ventura Blvd, STE U2, Sherman Oaks, CA 91403

Links to Third Parties

The Site may contain links to third-party websites. Rejuve Clinics is not responsible for third-party content, services, or transactions.

Payments

You agree to pay all fees for products and services as presented at checkout, at the time of booking, or at the clinic. Payments may be processed by third-party vendors. Prices are subject to change without notice; the price in effect at the time of purchase applies.

Refunds

Payments for services that have been performed are non-refundable. Refunds for prepaid services or products that have not been provided are reviewed on a case-by-case basis; approved refunds are issued to the original payment method. Products that are damaged or incorrect on receipt will be replaced or refunded; contact us promptly at contact@rejuve.com.

Electronic Communications

By accepting these Terms, you agree and consent to Rejuve Clinics sending you disclosures, notices, appointment reminders, and other communications electronically, and you agree that electronic notices satisfy legal requirements. Support inquiries may be sent to:

Rejuve Clinics Sherman Oaks, Inc.
15301 Ventura Blvd, STE U2, Sherman Oaks, CA 91403
contact@rejuve.com
(818) 290-3711

Communications by Text Message and Email

By opting in, you consent to receive SMS and email communications related to your appointments and purchases. You may opt out of SMS at any time by texting STOP. Upon sending “STOP,” we will confirm your unsubscribe status via SMS, and you will no longer receive SMS messages from us. Reply “HELP” for assistance, or contact contact@rejuve.com.

Messages and emails are not encrypted, and you acknowledge the associated risks. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply, and message frequency varies. For questions about your text or data plan, contact your wireless provider.

Protected Health Information

Health information collected in connection with clinical services is handled in accordance with applicable law, including HIPAA where it applies, and as described in our Notice of Privacy Practices provided to patients at registration. The Site itself is not intended for the transmission of medical records; please do not submit sensitive health information through general contact or enquiry forms.

Disclaimers

The Site and Services are provided “as is” without warranties of any kind. Rejuve Clinics does not guarantee uninterrupted access, error-free operation, or particular outcomes.

Limitation of Liability

To the fullest extent allowed by law, Rejuve Clinics and its affiliates will not be liable for indirect, incidental, or consequential damages arising from use of the Site or Services. Direct liability is limited to the amount paid by you for the applicable Services.

Indemnity

You agree to indemnify and hold harmless Rejuve Clinics Sherman Oaks, Inc., its affiliates, and its personnel from claims, damages, or expenses arising from your use of the Services or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflicts of law. Any disputes shall be resolved in Los Angeles County, California.

Termination

Rejuve Clinics may suspend or terminate your access to the Site or refuse service for any reason, including violation of these Terms. The Disclaimers, Limitation of Liability, Indemnity, and Governing Law sections survive termination.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from Rejuve Clinics Sherman Oaks, Inc.. Rejuve Clinics may assign or transfer its rights and obligations under these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. These Terms bind and benefit the parties, their successors, and permitted assigns.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Rejuve Clinics Sherman Oaks, Inc..